Frequently Asked Questions
1. How
many cellular phones are compatible with Dock-N-Talk?
We support over 600 cell phone models currently including most all Sony
Ericsson, most all current Motorola, many Nokias such as 5100, 6100, 7100, 6300
series and all Bluetooth cell phone models. See the Cell Phone Compatibility
Chart on the web site for specific models.
2. Do I need to have an active wireline service
to use Dock-N-Talk?
No, the Dock-N-Talk does not need an active wireline service to work. The
Dock-N-Talk uses the wires already installed in your home or office. Moreover,
it is completely compatible with and may be used in conjunction with wireline
service.
3. Can I get rid of my wireline service and still
use Dock-N-Talk?
Yes, you can eliminate wireline service and still to use the Dock-N-Talk. A
significant advantage of using the Dock-N-Talk is that you can cancel your
wireline telephone service and “cut the cord” and go fully wireless. With the
cost savings from eliminating wireline service, the Dock-N-Talk will help pay
for itself in just a couple of months.
4. Do I need to have a two-line telephone to
place and receive both cellular and landline calls?
That is the easiest way to access either service. However you may also use
one-line phones by designating certain phones as wireline phones and certain
phones as wireless phones, by using a 3-way splitter or by using a 2-line switch
similar to what you would use if you had two land lines.
5. Can I dock two cell phones at the same time to
one Dock-N-Talk?
No, the Dock-N-Talk is designed to connect to only one cell phone at a time. If
you want to dock a second cell phone at the same time, you will need to purchase
a second Dock-N-Talk.
6. What happens if I am using my home telephone
during a cellular call and there is an incoming landline call?
When you use the Dock-N-Talk, you can treat all your calls like they are a
wireline callsl. Simply put the call on hold and answer the other incoming call.
7. What if there are multiple cell phones we want
to dock in the home?
The Dock-N-Talk is capable of docking with over 600 different cell phones but
you may only dock one cell phone at a time. It takes only seconds to change from
one docked cell phone to another.
8. What if I want a completely wireless home for
my phone service?
You may have up to five extension telephones connected through your internal
wiring to the same pair of wires connected to the Dock-N-Talk. This will allow
you to place cell phone calls and receive cell phone calls from those extension
telephones. The extension telephones can be connected using your existing
telephone jacks and will function as if you had wireline telephone service.
9. What about Caller ID and Caller ID for Call
Waiting?
If your extension telephone set is Caller ID and/or Caller ID Call Waiting
capable and you receive Caller ID on your cell phone, the Caller ID name and
number will be able to be displayed on your extension telephone set depending on
your cell phone's capability. The Caller ID may not be available from some
models of cell phones, even if is shows up on the cell phone display. In this
case Caller ID capable extension telephone sets will display “Dock-N-Talk” as
the Caller ID name, and no number will be displayed.
10. Can I use the Voice Dialing feature of my
cell phone?
Yes you can if your cell phone is able to support this feature. By saying the
name of any voice dial tags that are programmed into your cell phone, the call
will be connected.
11. Can I use the one-touch dialing keys of my
cell phone?
Yes you can if your cell phone is able to support this feature. By pressing the
one touch dialing key on your extension telephone set, you will be connected to
your one key speed dials of your cell phone and the call will be placed.
12. What happens if I purchase a new cellular
phone?
Your Dock-N-Talk is fully upgradeable to connect to new cell phones. If you
decide to purchase a new phone, you should call Phone Labs first to make sure
that your new phone will be compatible with the Dock-N-Talk. You may need to
purchase a different cable connector for your new phone.
13. What about Voice Mail messages?
You can immediately be connected to your voice mail service by pressing the “1”
key on your extension telephone set if your cell phone is able to support this
feature. If this feature is not supported on your cell phone, you may enter your
voicemail access number (usually your own cell phone number) as a speed dial on
your extension telephone set.
14. Can I use an Answering Machine instead of
Voice Mail?
Yes. Simply connect the answering machine as normal. If you have Voice Mail
service on your cell phone, make sure that the answering machine is set to pick
up the call before your voice mail does.
15. What is Bluetooth technology?
Bluetooth is a low-power, short-range, RF technology that allows the connection
of intelligent communications devices or appliances in a household or an office
in a short-range wireless network. Examples of Bluetooth applications are
transferring data between cell phones, radios, pagers, personal digital
assistants, notebook computers, video and still cameras, audio players, and
local area networks.
16. Are there any other monthly charges with
Dock-N-Talk?
No, the purchase of the Dock-N-Talk is a one-time cost and there are no other
charges associated with its use other than your monthly cell phone bills.
17. How do
I answer call waiting?
When you hear the call waiting beep, you can use the FLASH button on your
extensions telephone set to connect to the second caller just as you would with
a wireline call. Pressing the FLASH button on your extension telephone set may
toggle between the two callers if the feature is supported by your cell phone.
18. Do I have to use the Bluetooth Module to work
with my Bluetooth phone?
If your cell phone is Bluetooth enabled, you may connect to the Dock-N-Talk
using either a cable connector or the Phone Labs' Bluetooth Module.
19. Can I connect an antenna to my cell phone
while its connected to Dock-N-Talk?
Yes you may connect an external antenna at any time to your cell phone (if it
supports an antenna connection) while it is connected to the Dock-N-Talk.
20. Why is Phone Labs' Dock-N-Talk better than
the rest of the other products out there?
The Dock-N-Talk is the world's only universal cell phone docking station and
charger. It can connect currently to over 600 different cell phones. It uses an
Active Echo Cancellation technology to help reduce the “cell phone” sound and
can be used with or without wireline service. Its intercom feature allows the
user to page all the extensions that are connected.
21. Does Dock-N-Talk work with modems, fax
machines, security systems, credit card readers, Tivo, Direct TV or other
satellite TV systems?
Digital voice networks do not support modem or fax tones. Older analog service
will allow use of modems at very low speeds and fax. The Dock-N-Talk will work
with certain devices that use DTMF to transmit information such as various makes
of security alarm systems. Certain credit card readers, Tivo, Direct TV or other
satellite TV systems will only work if your cell phone supports an analog
service or communicates using DTMF.
