Merchandise Returns:

Merchandise returns within 10 days of merchandise receipt qualifies for a full refund less shipping fees. Merchandise MUST be returned at the customers expense, in NEW condition, and with all packaging material and manuals. 
 
Merchandise  returned within 11 – 30 days is subject to a restocking fee of 30% or $5, which ever is greater, and  MUST be returned at the customers expense, in NEW condition, and with all packaging material and manuals.
 
Merchandise returns within 30 days, that are missing packaging material or documentation, but are otherwise deemed by us to be in new condition are subject to a 50% restocking fee or $5 , which ever is greater.  
 
Merchandise that is NOT in NEW condition WILL NOT be accepted.  Customer agrees to abide by our opinion of the condition of the merchandise.
 
All sales are final after 30 days.
 

Shipping Discrepancies:

Customer must report any discrepancies within 48 hours after receipt of shipment. CPR will not be responsible for any discrepancies reported after this time.


Limited Warranty:

Unless otherwise specified, all products have a 1 year conditional warranty limited to defects in material and workmanship. CPR will repair or replace, at our option, any product found to be defective. This warranty does not cover products damaged through misuse, abuse, improper installation, alteration or repair. The customer agrees that no other recourse (including but not limited to, incidental or consequential damage, lost profits, sales, or injury to property or to person on any consequential loss) shall be available to the customer.

Items for warranty repair or replacement MUST be returned to CPR Technology at the customer's expense. Once these are received they will be immediately examined.

All warranty repairs or replacements will be returned to the customer via ground service at our expense.